Why Are Standards Not Standardized?

Posted by Alec Higinbotham on Jan 30, 2017 at 11:20 AM

In my professional experience, I've come across numerous office cultures and ways of doing things. I've always wondered how hundreds of hours might be spent developing documentation and procedural standards, only to have a firm "come up short" in terms of adoption.

With this in mind, I've developed a few educated conclusions as to why a lack of adherence typically occurs:

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Topics: quality control, continuous improvement, Standards

Continuous Improvement Opportunities with Healthcare Door Hardware

Posted by Jonathan Bykowski on May 12, 2016 at 9:30 AM

Doors, their hardware, and access control are critical components of all healthcare projects. New construction or renovation, the complexity of healthcare can been seen in the doors. As a result, project teams struggle to execute successfully. 

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Topics: continuous improvement, video, door hardware

Experience Mapping the Healing Environment

Posted by Pat Malick on Dec 17, 2015 at 7:30 AM

When undertaking an intensive bed tower renovation, hospital leaders must weigh the investment cost against anticipated gained efficiencies, as well as often overdue improvements to patient and family experience. A phased construction plan must balance cost escalation with bed demand, and the disruption of taking beds out of service to provide swing units. Converting two-bedded rooms to private rooms can be a cost-effective solution to increase the useful life of an aging bed tower, when accompanied by infrastructure enhancements that support care delivery and technology integration.

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Topics: continuous improvement, patient experience, case study

Lean Coffee Group Started in Philadelphia

Posted by Laura Silvoy on Oct 13, 2015 at 10:46 AM

A lean coffee is an agenda-less meeting, where people come to discuss topics related to lean and process improvement. I geared my lean coffee toward healthcare professionals who might be currently implementing lean or trying to learn more about process improvement. Follow me on Twitter and connect on LinkedIn for information on upcoming Philadelphia Lean Coffee events.

Click here to register for lean coffee philly

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Topics: lean, philadelphia, continuous improvement

Bringing 5S to the Office

Posted by Laura Silvoy on Oct 01, 2015 at 8:00 AM

5S is a lean tool typically implemented in the manufacturing environment. So, how can an architecture firm use this lean tool in the office environment? First, let me explain what 5S is exactly and why we would want to use it in the first place.

The 5S philosophy, the goal of which is to develop a standard format, allowing for the easy detection of anomalies while minimizing motion, got its name from five tasks that lead to a more organized, standardized and disciplined workplace. In Japanese, each task begins with “S” and translates to an English word that also begins with “S.” Training typically presents it as a lean tool that is merely a way to keep an area tidy, but it's so much more than tapelines and shadow boards.

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Topics: lean, continuous improvement, 5S

Henry J. Carter - A Case Study in Project Cost and Schedule

Posted by Marsha Whitt on Aug 25, 2015 at 7:30 AM

For more information about the Henry J. Carter project, see an extended interview and feature by Jenny Ivy of Healthcare Construction + Operations.

On July 2, 2010, New York City Mayor, Michael Bloomberg, announced at the closing of North General Hospital that the building would continue to house critical health care services for the Harlem community and all of New York City. The New York City Health and Hospitals Corporation (NYCHHC) would be converting North General Hospital into a nursing care facility. Since the NYCHHC knew they would eventually move into North General, they contracted Manhattan Maintenance to minimally maintain and operate the building.

In April 2011, Array started visioning and design meetings to re-locate Coler-Goldwater Specialty Hospital and Nursing Facility from Manhattan’s Roosevelt Island to the Harlem area of New York City. The $285-million-dollar project would be divided into two stand-alone projects. The Long Term Acute Care Hospital with 201 beds would be located in the 270,000 square feet of renovation space, the former North General Hospital. The Skilled Nursing Facility with 164 beds would be located in an adjacent 185,000 square feet of new construction, previously the hospital’s parking lot.

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Topics: Array, continuous improvement, cost reduction strategies, collocation, adaptability, array architects

Managing Content Creation with DropTask

Posted by Carl Davis on Jul 20, 2015 at 10:00 AM

Featured in a DropTask case study in December 2015.

Since the firm’s transition to a culture that embraces knowledge sharing as a vehicle to provide enhanced value to our clients, Array Architects continuously seeks tools that help us manage our content creation process. We are advocates of transparency, including internal communications.

DropTask is a visual productivity tool that allows users to drag and drop tasks into circles of customizable colors rather than lists. For visually oriented people, this layout enables them to see the big picture as well as their individual tasks, helping boost their productivity. With the ability to filter by one or more team members, each person or department can get a sense of their workload at the click of a button.

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Topics: Carl Davis, continuous improvement, array architects, content creation

Getting Specific About Door Hardware Specifications

Posted by Mike Ryley on Jun 08, 2015 at 9:30 AM

Authored by Mike Ryley and Joe Garrity

Featured on FacilityCare in April 2015.

Utilizing KaiNexus – a cloud-based platform that allows cross-office access to improvement projects – to identify and track an opportunity for improvement (OI) is an intuitive way to manage enhancement efforts firm-wide.

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Topics: process improvement, continuous improvement, design approach

One Health System's Adaptability

Posted by Guest Contributor on Jun 02, 2015 at 10:00 AM

Featured in Health Facilities Management, March 2014

More than 15 years ago, a new healthcare organization sprung from a growing outmigration from Trenton, NJ, into its suburbs and three hospitals competing for a dwindling patient population. Two of the competing acute care hospitals in Trenton merged, forming Capital Health System. Array Architects had deep ties to the System before the merger, and continues as a planning and design partner today.

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Topics: capital health, continuous improvement, adaptability

Why You Need to Talk to IT Now!

Posted by Guest Contributor on Apr 15, 2015 at 7:00 AM

Those of us who have been in the healthcare industry for a while will remember the 2001 and 2006 AIA Guidelines section for hospital Telecommunications and Information Systems. It was a simple three-paragraph section requiring:

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Topics: continuous improvement, aia guidelines, information technology