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Lean in Professional Services: How to Measure What You Can’t See

Posted by Jonathan Bykowski on Jul 10, 2017

Lean is a management philosophy and improvement methodology that is applicable in any organization or industry. Even in the non-transactional, low-volume and high-variation world that is.....READ MORE

Topics: Lean, Continuous Improvement

Why Are Standards Not Standardized?

Posted by Alec Higinbotham on Jan 30, 2017

In my professional experience, I've come across numerous office cultures and ways of doing things. I've always wondered how hundreds of hours might be spent developing documentation and procedural.....READ MORE

Topics: Quality Control, Continuous Improvement, Standards

Continuous Improvement Opportunities with Healthcare Door Hardware

Posted by Jonathan Bykowski on May 12, 2016

Doors, their hardware, and access control are critical components of all healthcare projects. New construction or renovation, the complexity of healthcare can been seen in the doors. As a result,..

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Topics: Continuous Improvement, video, door hardware

Experience Mapping the Healing Environment

Posted by Pat Malick on Dec 17, 2015

When undertaking an intensive bed tower renovation, hospital leaders must weigh the investment cost against anticipated gained efficiencies, as well as often overdue improvements to patient and..

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Topics: Continuous Improvement, patient experience, case study

Lean Coffee Group Started in Philadelphia

Posted by Laura Silvoy on Oct 13, 2015

A lean coffee is an agenda-less meeting, where people come to discuss topics related to lean and process improvement. I geared my lean coffee toward healthcare professionals who might be..

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Topics: Lean, Continuous Improvement

Bringing 5S to the Office

Posted by Laura Silvoy on Oct 01, 2015

5S is a lean tool typically implemented in the manufacturing environment. So, how can an architecture firm use this lean tool in the office environment? First, let me explain what 5S is exactly..

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Topics: Lean, Continuous Improvement, 5S

Henry J. Carter - A Case Study in Project Cost and Schedule

Posted by Marsha Whitt on Aug 25, 2015

For more information about the Henry J. Carter project, see an extended interview and feature by Jenny Ivy of Healthcare Construction + Operations

On July 2, 2010, New York City Mayor, Michael.....READ MORE

Topics: Continuous Improvement, Cost Reduction Strategies, Collocation, Adaptability

Managing Content Creation with DropTask

Posted by Carl Davis on Jul 20, 2015

Featured in a DropTask case study in December 2015

Since the firm’s transition to a culture that embraces knowledge sharing as a vehicle to provide enhanced value to our clients, Array..

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Topics: Continuous Improvement

Getting Specific About Door Hardware Specifications

Posted by Mike Ryley on Jun 08, 2015

Authored by Mike Ryley and Joe Garrity

Featured on FacilityCare in April 2015

Utilizing KaiNexus – a cloud-based platform that allows cross-office access to improvement projects – to identify..

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Topics: Process Improvement, Continuous Improvement, Design Approach

One Health System's Adaptability

Posted by Guest Contributor on Jun 02, 2015

Featured in Health Facilities Management, March 2014

More than 15 years ago, a new healthcare organization sprung from a growing outmigration from Trenton, NJ, into its suburbs and three hospitals.....READ MORE

Topics: Continuous Improvement, Adaptability

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