“What sort of quality are we seeking here?” That’s the question marketing hall-of-famer Seth Godin contends is most important when doing work. Where some see quality as meeting specifications, others.....READ MORE
Tim Nichols
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Being a hospital patient can be a stressful and scary experience for both patient and family. The patients find themselves pulled from their comfort zone and can easily feel separated from loved ones.....READ MORE
Topics: Healthcare Design, patient experience, inpatient
