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How the Mock-Up Process Helps Us  Better Design for the Client’s Workflow

Posted by Parker Cutler on Sep 05, 2019

Array was recently engaged to work on a new primary care clinic for a pediatric health system. The clinic will function as the headquarters for primary care and will host 30 exam rooms. The users...

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Topics: mock-ups, Process-Led Design, pediatric design

How to Keep Your Pull Plan from Pulling Away

Posted by James Britt on Aug 19, 2019

Pull plans are powerful tools for project teams of any size to map out key tasks, identify critical paths, discover efficiencies, and confirm the project scope can be delivered when it is needed......READ MORE

Topics: pull planning

Array's Approach in Action

Posted by Jonathan Bykowski on Aug 05, 2019

I am often asked at client interviews for an example demonstrating our approach. One that always comes to mind is a success story on so many levels that I can’t help but share it at almost every.....READ MORE

Topics: Pediatrics, outpatient strategy, Process-Led Design

Choosing the Right Construction Project Delivery Approach

Posted by Ray Corby on Jul 22, 2019

Choosing the right delivery approach for your construction project is critical to its success. Between new approaches, the many issues that are involved in your choice, and the interests of.....READ MORE

Topics: construction project delivery methods, which project delivery method to choose, Construction project delivery approaches

Charting My Path Toward Health Systems Engineering

Posted by Laura Silvoy on Jul 18, 2019

When I began my academic career at Lehigh University, I had an idea of what I wanted to achieve, but did not realize how my path would change and evolve. I started out in the five-year Arts &.....READ MORE

Topics: health systems engineering, simulation modeling, career path

Considerations When Designing a Mammography Suite

Posted by Guest Contributor on Jul 09, 2019

Millions of women are screened for breast cancer each year. For many, it can cause fear and anxiety. Many women choose not to schedule their screening due to the fear of having cancer, the exam.....READ MORE

Topics: mammography suites, mammography suite design

MedSpas: Outstanding Patient Experiences Brought to Life

Posted by Pat Malick on Jun 10, 2019

As our healthcare clients look for avenues to enhance their presence in a saturated marketplace, MedSpas have emerged as one way to achieve that goal. In the US alone, MedSpas are a $3.5-4B.....READ MORE

Topics: patient experience, medspa, Tower Health

Connecting Experience, Behavior and Strategy: Part 2

Posted by Kent Doss on Jun 04, 2019

In my previous post, I described the importance of Experience Mapping and my realization that if we would have filled the behavior and resource gaps, we could have achieved an even more robust...

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Topics: Evidence Based Design (EBD), patient experience, Behavioral Health Design

Using an Overbuild Approach to Increase Capacity and Capability

Posted by Guest Contributor on May 14, 2019

Overcrowding and constrained capacity are common problems facing our healthcare clients. When we're engaged to overcome these hurdles, Array's Lean, process-led approach helps us find the most.....READ MORE

Topics: overbuild, Healthcare Architecture, robert wood johnson

How Value Stream Mapping and PDSA Ignited my Onboarding Process Improvement Journey

Posted by Nancy Erb on May 01, 2019

When I joined Array in 2013, our accounting team handled new hire paperwork and general orientation during each employee’s first day. Within my first three months, hiring began to pick up as the.....READ MORE

Topics: Lean, Operational transformation