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Laura Silvoy

I am a Healthcare Systems Engineer with a passion for improvement. Using simulation and other process improvement tools, I strive to create a better patient experience by combining efficient work flows with effective spatial planning. The process is only as good as the space that contains it. Continuously advancing our own productivity and design culture is also a top priority and I am always looking for ways to improve the ways we deliver results to our customers. For more thoughts on lean, follow me on Array Advisors’ blog.
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Recent Posts

Patients Don't Like Waiting-Reducing Arrival Batch Decreases Wait Time

Posted by Laura Silvoy on Jan 06, 2016

 

ABSTRACT

An infusion center is interested in seeing if smaller arrival groups can decrease patient waiting time. Array developed a simulation model to study this concept. Two types of patients,..

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Topics: simulation, Process Improvement, vlog, wait time

Lean Coffee Group Started in Philadelphia

Posted by Laura Silvoy on Oct 13, 2015

A lean coffee is an agenda-less meeting, where people come to discuss topics related to lean and process improvement. I geared my lean coffee toward healthcare professionals who might be..

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Topics: Lean, Continuous Improvement

Bringing 5S to the Office

Posted by Laura Silvoy on Oct 01, 2015

5S is a lean tool typically implemented in the manufacturing environment. So, how can an architecture firm use this lean tool in the office environment? First, let me explain what 5S is exactly..

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Topics: Lean, Continuous Improvement, 5S

KaiNexus: Improving How We Improve

Posted by Laura Silvoy on Aug 04, 2015

Our improvement journey began about two years ago. As we became more serious about the level of employee engagement with our improvement initiatives, we started searching for an easy-to-use..

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Topics: Process Improvement

Simulation in Healthcare Architecture Series #3

Posted by Laura Silvoy on Mar 03, 2015

What is the architect’s role in simulation?

My two most recent blogs in this series explored the benefits of simulation and three critical components of simulation modeling. This post makes the..

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Topics: Discrete Event Simulation, Design Approach, Healthcare Planning, Data Driven Design

Simulation in Healthcare: Provide Higher Quality, Cost Effective Care

Posted by Laura Silvoy on Feb 23, 2015

An urban pediatric hospital on the east coast of the United States serves thousands of patients daily. Recently, in its continuous effort to improve the quality of service, this pediatric care...
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Topics: Facility Planning, simulation, Discrete Event Simulation

Simulation in Healthcare Architecture Series #2

Posted by Laura Silvoy on Feb 05, 2015

What do you need for a high-quality simulation model?

In my previous post, “What can simulation do for your health system?” I highlighted some of the merits of performing discrete event.....READ MORE

Topics: Discrete Event Simulation, Healthcare Planning

Simulation in Healthcare Architecture Series #1

Posted by Laura Silvoy on Jan 20, 2015

Recently featured in the Society for Health Systems' March 2015 Newsletter

What can simulation do for your health system?

Discrete event simulation is a powerful analysis tool that allows users.....READ MORE

Topics: Discrete Event Simulation, Healthcare Planning

The Ever-Changing Huddle

Posted by Laura Silvoy on Nov 06, 2014

When Array first implemented a daily huddle about six months ago, there were no indications that it would evolve as much as it has. In the beginning, the daily huddle involved the design staff who.....READ MORE

Topics: Continuous Improvement

Using PDSA to Design an Improved Process

Posted by Laura Silvoy on Sep 23, 2014

Every day at Array we strive to improve our delivery process so our customers can receive the best quality product we can produce. Plan-Do-Study-Adjust (PDSA) is a process improvement tool that.....READ MORE

Topics: Process Improvement, PDSA

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