From Mowing the Lawn to Designing Hospitals

Posted by Guest Contributor on Nov 07, 2016 at 1:05 PM

I know what you’re thinking, how did mowing the lawn lead to me designing hospitals?

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Topics: healthcare design, patient experience

The Optimal Nursing Unit Size and Configuration

Posted by Lisa Lipschutz on Sep 02, 2016 at 8:00 AM

There are many factors to consider when evaluating medical/surgical (med/surg) nursing unit size and configuration, including the number of beds per unit; staffing levels; patient acuity levels; centralized or decentralized nursing strategies; same-handed configuration; toilet room location and size; and support space location.

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Topics: patient experience, Nursing Unit

Connecting Experience, Behavior and Strategy: Part 1

Posted by Kent Doss on Aug 24, 2016 at 4:00 PM

One of the most challenging tasks that architects face is how to convey design intent in a way that transcends aesthetics (which can be deeply personal and sometimes divisive) by describing the measurable, operational value (which is uniting and helps drive project progress) that good design can achieve. The project clarity and vision that we can create through our collaborative, Lean-led planning process can be at risk if we can’t equally communicate the reasons why specific design strategies are critical to project performance.

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Topics: evidence based design, patient experience, behavioral design

My Travels With Dad: The Patient Experience & Waiting Environment

Posted by Laura Morris on Jun 16, 2016 at 2:10 PM

In a previous post, I described how my mother’s battles with cancer led me to see healthcare environments differently. That journey really made me reflect on my design approach and made me want to design spaces in a new way. My dad’s recent patient experience with a cardiac ablation procedure further solidified my desire to change the face of healthcare design and dive a bit deeper into the processes our design can help support.

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Topics: waiting rooms, patient experience

Experience Design in Senior Behavioral Healthcare

Posted by Stephanie Story on Jun 06, 2016 at 8:10 AM

Many of us will need to evaluate senior care for a loved one at some point in our adult lives. We also may need there to be a behavioral health component as part of that care model. My intuition of what contributes to a healing environment for this diverse population was verified during recent visioning sessions with a community hospital whose leadership decided to pursue an expansion of their senior behavioral health unit.

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Topics: interior design, behavioral healthcare, patient experience

Experience Mapping the Healing Environment

Posted by Pat Malick on Dec 17, 2015 at 7:30 AM

When undertaking an intensive bed tower renovation, hospital leaders must weigh the investment cost against anticipated gained efficiencies, as well as often overdue improvements to patient and family experience. A phased construction plan must balance cost escalation with bed demand, and the disruption of taking beds out of service to provide swing units. Converting two-bedded rooms to private rooms can be a cost-effective solution to increase the useful life of an aging bed tower, when accompanied by infrastructure enhancements that support care delivery and technology integration.

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Topics: continuous improvement, patient experience, case study