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How Value Stream Mapping and PDSA Ignited my Onboarding Process Improvement Journey

Posted by Nancy Erb on May 01, 2019

When I joined Array in 2013, our accounting team handled new hire paperwork and general orientation during each employee’s first day. Within my first three months, hiring began to pick up as the.....READ MORE

Topics: Lean, Operational transformation

The Role of Design in a Changing Healthcare Environment

Posted by Jonathan Wilch on Mar 11, 2019

For anyone who is involved with the healthcare industry, the feeling of uncertainty is evident. What is the future of the Affordable Care Act? How can quality care be provided in an age where.....READ MORE

Topics: Process-Led Design, Operational transformation, changing healthcare environment